I have to say that I’m overall very impressed with this company. I purchased some Diaphragm calls at the Ohio Deer and Turkey Expo. I started working my new calls and fell in love with their tone, pitch, and overall construction. I decided to order more even though I had brand new calls. I purchased the calls, and within 5 hours has received a call from Hardy calls telling me their shipping my calls. We had a great conversation about their calls, and he had an overall concern about what I thought! Top notch company. Found my new call provider. Thanks for the great customer service.